Internet Acceptable Use Policy

The East Longmeadow Public Library provides public Internet access to all patrons as part of its mission to provide the community with informative, recreational, leisure and learning materials. The information that is obtained from the Internet cannot be verified or authenticated by the East Longmeadow Public Library and is to be evaluated by the user as to its validity or appropriateness. The currency of the information is not always apparent or indicated by the websites being accessed and the East Longmeadow Public Library cannot monitor or control the information being accessed.

The East Longmeadow Public Library uses filtering software on all but its adult only Internet terminals. The filtering software being used is not a replacement for parental guidance. The East Longmeadow Public Library cannot insure the appropriateness of websites being accessed. It is a parent’s responsibility to be aware of safety guidelines and to instruct their children accordingly.

All patrons must have a valid C/W Mars library card with them in order to use the library’s Internet computers on the second floor. Guest use is provided to occasional visitors .

  • All patrons may use the computers to access information and materials from the Internet if the rules of conduct are followed.  Failure to follow these guidelines may result in the suspension or termination of computer privileges depending on the nature and the repetitiveness of the offense.
  • Printing is available at a cost of 15 cents per page for black & white and 25 cents per page for color.  Please use the printer appropriately, respect printing costs and ask for help when necessary.
  • E-mail is allowed via free, web-based e-mail services.  The library cannot offer e-mail accounts to patrons.  Access to e-mail includes the sending of mail.
  • *****Please do not misuse e-mail access by sending e-mail from terminal to terminal, through different levels of the building, or to harass other patrons.  It is not the library’s intention in providing this service and it ties up the computers unnecessarily. It also restricts the Internet access of other patrons.
  • Files may be saved through e-mail accounts or diskettes, or to the “Thaw Space”, the library’s portion of the hard drive. Patrons should be aware that anything saved to the “Thaw Space” is saved to that computer only, available to anyone using that computer, and may be deleted at any time. For patrons who have not brought their own means of storage, diskettes are available at the Information Services Desk for $1.00 each. Users are not able to download files or save information to drives other than the A: or Z: (“Thaw Space”) drives.  Downloaded files from the Internet may contain viruses.  The East Longmeadow Public Library is not responsible for any damage incurred to a patron’s disk, home computer, or for any loss of data.  It is advisable for patrons to have virus-checking software on their home computers.
  • The library retains the right to monitor use and patron behavior that affects other patrons and staff.  The library is a public setting and the library reserves the right to end an online session at any time.

RULES OF CONDUCT:

  • Please respect the rights and privacy of other users;
  • All patrons have the right to expect comfort and courtesy. Please refrain from displaying disruptive, inconsiderate, unethical and/or irresponsible behavior while using the resources of the East Longmeadow Public Library;
  • Please refrain from eating and/or drinking anything at computer workstations;
  • Group computer use is limited to no more than two individuals at any given terminal. Between the hours of 2:00 p.m. and 5:00 p.m. computer use is limited to one individual at a time;
  • The computers and applicable hardware are property belonging to the Town of East Longmeadow . Misuse and vandalism of such property is a serious offense which limits the freedom of others to use these resources. Anyone found to be damaging or misusing any equipment will have their use suspended or terminated;
  • Access to the computer’s hard drive and the library’s internal network is strictly prohibited.  Any attempt to access internal files or breach security will be considered a serious infraction and will result in the suspension and/or loss of computer privileges.  Repetitive violations of this rule may instigate further action being taken by appropriate authorities;
  • Abide by all applicable federal and state laws,

a) Inappropriate graphics or language left on computer monitors with the express purpose of offending the next user or staff is a form of harassment and will not be tolerated;

b) Do not use computer resources to harass other patrons or offsite individuals;

 c) Be aware of the Copyright Laws and license restrictions. Check the U.S. Copyright Office Site: http://lcweb.loc.gov/copyright/; it is your responsibility to use available resources within the framework of existing regulations;

 Internet Safety Policy

The Town of East Longmeadow and East Longmeadow Public Library restrict access by minors to material that may be harmful or inappropriate by providing filtered Internet access on all Town public Internet access computer terminals. Library staff will temporarily remove the filter when requested by an adult. In addition, unfiltered access is provided to adult patrons on the two C/W Mars public Internet access computer terminals upstairs. Parents who wish their children to have unfiltered access upstairs should see the Library Director.

Unauthorized access, including "hacking" and other unlawful activities, is prohibited to all library patrons, and violators of this policy will be turned over to the legal authorities for prosecution.

The East Longmeadow Public Library takes a proactive role in the protection of minors on the Internet by providing materials such as

Protect Your Child on the Internet: A Parent’s Toolkit, by John Lenardon, Self-Counsel Press, 2006, and posting on its web site the addresses of World Wide Web sites that provide accurate information about Internet Safety, such as:
Netparents.org
The Librarian's Guide to Great Web Sites for Kids
Safekids.com

The “Internet Acceptable Use” and “Internet Safety” Policies are subject to review and change by the Board of Library Trustees

Approved by Board of Library Trustees, August, 2006