The Information Services Staff can help you -- in
person, on the telephone, through email or "snail" mail, and on
the WWW (Question Submission
Form). We also provide a link to Mass Answers (an online chat
reference service available 24/7), as well as links from our web page
to good sources of information.
Mass Answers is an online chat reference
service that lets you ask questions and get answers, in real
time, right here on the Internet, from reference staff at
some of the best libraries across Massachusetts and the country,
available 24 hours a day, seven days a week. In most cases,
you will be communicating with a librarian who does not work
at your local library. They will not have access to your
library card records. The librarian may be from another Massachusetts
library, or elsewhere in the national 24/7 Reference consortium.Once
you are connected, please do not use your "forward",
or "refresh" buttons, or you will be disconnected.
MassAnswers is initially funded by federal grant funds authorized
by the Library Services and Technology Act, administered
by the Massachusetts Board of Library Commissioners.
Meerkats photo http://nationalzoo.si.edu/Animals/SmallMammals/images/meerkats.jpg East Longmeadow Public Library, 60 Center Square,
East Longmeadow, MA 01028
Tel. (413)525-5400 ext.158